Shipping

Purophi only delivers to the user's home address, provided at the time of purchase.

Delivery is generally made within 3-5 working days for Italy and European Union countries, or, if no delivery date is specified, within the time frame estimated when selecting the delivery method and, in any case, within a maximum of 30 days from the date of confirmation.

If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the location of the order and how to arrange a new delivery.

If you are unable to be present at the agreed-upon delivery time, please contact us again to arrange a new delivery date.

Our customer care contacts are on the “ Contacts ” page

If delivery cannot take place for reasons beyond our control after thirty days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract.

As a result of termination, all amounts will be refunded, including delivery costs, excluding any additional costs resulting from choosing a delivery method other than the standard method offered, without undue delay and, in any case, within 15 days of the date of termination. Transportation costs resulting from termination may be additional and will be borne by the buyer.

Shipping costs are the responsibility of the buyer and are explicitly highlighted when placing the order.

Below is a breakdown of countries, shipping types, and shipping costs for each country:

Free shipping in Italy for orders over 40 euros.

*Purophi ships throughout Italy, excluding the Vatican City and the Republic of San Marino.